Data Categories Collected
To provide you with a secure, efficient, and functional fintech environment, we process the following information:
Identity and Contact Data During account registration and communication with our support, we collect basic data. This typically includes your full name, email address, and phone number.
Verification and Compliance Data If our internal security protocols or fraud prevention measures require it, we may request identification documents to properly confirm the account holder's identity.
Technical Identifiers and Device Data Our systems automatically store technical metadata when you access our services. This includes IP addresses, browser types, operating system information, and system logs. This data is essential for secure authentication and network stability monitoring.
Usage Analytics and Activity Metadata We analyze user interactions with the analysis dashboards to continuously improve software performance. The collection of this activity-related metadata does not imply that we perform direct custody of your financial assets.
Transaction Details If you use paid premium services, we process the metadata necessary for payment processing. Sensitive payment information is typically managed by certified external payment service providers.
Legal Bases for Data Processing
We base the processing of your personal data on recognized legal grounds: the necessity for contract performance, our legitimate interests (such as securing our IT infrastructure), compliance with legal requirements in Switzerland, and, if necessary, your explicit consent for specific processing purposes.
Operational Use of Your Data
Orveniqa App uses the collected information primarily for operational tasks. This includes onboarding, account management, secure authentication, and providing competent customer service. We proactively monitor our platform to prevent unauthorized access. We use analytical data to optimize the user experience. Marketing communication is sent exclusively on an opt-in basis; you can adjust your settings in your user profile at any time.
Data Storage and Third-Party Disclosure
We do not sell your personal data. Disclosure is limited to carefully vetted service providers necessary for the technical operation of the platform (e.g., cloud hosting, support tools, analytics software, and verification services). We store your information only for the period necessary to fulfill the stated purposes. For international transfers, we ensure that an adequate level of protection is maintained.
Data Security Measures
We implement appropriate technical and organizational safeguards, including encryption technologies and strict access controls, to protect your data from unauthorized access. However, please note that no electronic transmission over the Internet can guarantee absolute security.
Your Rights as a User
You have comprehensive rights regarding your personal data. You have the right to access, rectification, erasure of your account, restriction of processing, as well as the right to data portability and objection. Please direct such requests to our support. To protect your privacy, we always conduct an identity check for inquiries.
Updates to This Policy
We reserve the right to adapt this privacy policy to respond to technical innovations or legal changes. Significant changes will be communicated to you via notifications directly on the platform.
Last Updated: June 15, 2026